Hearing Aid Repairs & Maintenance
Most hearing aids that "stop working" are not broken. Bring them in — or let us come to you.
Hearing aids live in a warm, humid environment and get worn every day, so wax blockages, worn filters, and moisture are far more common than genuine failures.
Many problems are solved the same day.
Dr.
Ashley Crawford services devices from every manufacturer she fits, and regular maintenance keeps small issues from becoming expensive ones.
Common Problems, Usually Quick Fixes
**No sound at all** — most often a wax-blocked receiver or a clogged filter. Both are replaced in minutes. **Weak or muffled sound** — typically a partially blocked microphone port or a filter due for changing. **Whistling and feedback** — usually a dome or earmould that no longer seals properly, sometimes because your ear has changed shape. **Cutting in and out** — often moisture, occasionally a failing battery contact. Before you assume the worst, bring them in. It is frequently something small.
In-Office Service and Manufacturer Repairs
Cleaning, wax removal, filter and dome replacement, tubing changes, moisture treatment, and reprogramming are all handled here, usually while you wait. If a device needs to go back to the manufacturer, Dr. Crawford handles the paperwork and shipping, tells you honestly whether it is still under warranty, and gives you a realistic timeline. Where possible you will be sent home with something to use in the meantime rather than going without.
Keeping Them Working at Home
Wipe the devices with a dry cloth each night — never water or alcohol. Leave the battery door open, or use a drying container if you live somewhere humid or perspire heavily. Change wax filters on the schedule you were shown rather than waiting for a problem. Keep them away from hairspray, and take them out before showering. A routine clean-and-check every six months catches the things daily care cannot, and is the single best way to get full life out of your investment.
Common Questions
Do you repair hearing aids I did not buy from you?
Yes. Dr. Crawford services devices from the major manufacturers regardless of where they were originally purchased.
How much does a repair cost?
Cleanings and routine maintenance are typically handled at no charge for our patients. Manufacturer repairs may be covered under warranty — you will always be told the cost before any work is done.
Can you service my hearing aids at my home?
Yes. Routine cleaning, filter changes, and reprogramming can all be done during a home or senior living community visit.